Where to find what you're looking for and how to contact us.

Reading -Read select chapter(s) -Discuss with peers and instructor via Discussion Board

Fundamentals -Tips and tricks

Discovery Lab -See a breakdown of the entire appliance -Introduction to the appliance's components

A list of the major components of the appliance -How do they work? -Locating the part on a schematic -How do you know if they are in good working condition? -How do you replace it?

Diagnostics -The most common customer complaints -Learn the proper steps to diagnose

Feedback -What did you like about this course? -What are areas of improvement for this course?

Final -Test your knowledge of this course